Shipping Policy

Explore

Shop

Autumn Modern Garden Baby Tropical Cut Flower Bouquets Flower Crowns Boutonnieres & Corsages Plant Babies Subscriptions DYI - Kits

Wedding

Sympathy

Casket & Urn Tributes Custom Tributes Sending Love Service Arrangements Wreaths & Standing Sprays

Subscriptions Contact

Shipping Policy

Last Updated: 2025/01/19

At Floral Fixx Design Studio, we are committed to delivering your floral arrangements with care and on time. Please read our shipping policy to understand how we handle deliveries, timelines, and special circumstances.

Shape

1. Delivery Areas

Floral Fixx Design Studio provides delivery services to the following areas:

Winnipeg and surrounding area

If you are unsure whether we deliver to your location, please contact us at 204-888-3499

Shape

2. Delivery Fees

Delivery fees are calculated based on the destination and will be displayed during the checkout process. Additional charges may apply for:

Same-day delivery requests.

Deliveries to locations outside our standard service area.

Special delivery times or rush orders.

Shape

3. Delivery Timelines

3.1 Same-Day Delivery

Orders must be placed by 12:00 for same-day delivery.

Same-day delivery is subject to availability.

3.2 Scheduled Deliveries

You may schedule your delivery for a future date during checkout.

We strive to deliver orders within your selected time frame but cannot guarantee exact delivery times.

3.3 Peak Periods

During peak seasons (e.g., Valentine’s Day, Mother’s Day, holidays), delivery times may be extended due to high demand.

Shape

4. Recipient Availability

To ensure successful delivery:

Please provide accurate recipient contact details, including the address and phone number.

If the recipient is unavailable at the time of delivery, our driver will:

Call the recipient to arrange a delivery time

Attempt redelivery (additional fees may apply).

Contact you for further instructions.

Shape

5. Special Delivery Instructions

If you have specific delivery instructions, such as gate codes, alternate delivery addresses, or preferred times, please include them in the "special instructions" section during checkout.

Shape

6. Non-Deliverable Locations

We are unable to deliver to certain locations, such as:

Remote areas outside our delivery zones.

PO Boxes or similar addresses.

If your order cannot be delivered due to location restrictions, we will notify you promptly and issue a refund or arrange an alternate solution.

Shape

7. Weather and Unforeseen Circumstances

In the event of severe weather, natural disasters, or other unforeseen circumstances, deliveries may be delayed. We will notify you of any changes and work to reschedule your delivery as soon as possible.

Shape